Your privacy is central to Framekeep
Framekeep ("Framekeep," "we," or "us") provides a secure platform for delivering private galleries. This Privacy Policy explains how we collect, use, and safeguard information when you use our services and marketing site. By using Framekeep, you agree to this policy.
Last updated: December 7, 2025
Information we collect
- Account details you provide, such as name, email, studio name, and login credentials.
- Content you upload or deliver through Framekeep, including images and gallery metadata.
- Usage data like device information, IP address, and activity within the product to help keep the service secure.
- Support communications and feedback you share with us.
How we use information
- Operate, maintain, and improve Framekeep services.
- Provide customer support and respond to requests.
- Secure accounts, prevent abuse, and enforce our policies.
- Send service-related updates; marketing emails are optional and you can opt out.
Sharing and disclosure
- We do not sell personal information.
- Service providers assisting with infrastructure, analytics, or support may access data under strict confidentiality and security obligations.
- We may disclose information to comply with law, enforce our terms, or protect rights, property, and safety.
Data security and retention
We use encryption in transit, access controls, and monitoring to protect data. While no system is perfectly secure, we work to keep Framekeep resilient and will notify you of material security incidents when required. We retain information only as long as necessary for the purposes described here or as required by law.
Your choices and rights
- Access, update, or delete your account data by contacting support or using in-product settings where available.
- Opt out of marketing emails using the unsubscribe link; we will still send essential service updates.
- Disable cookies in your browser; some features may not work without them.
Children
Framekeep is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us so we can delete it.
Contact
Questions or requests about this Privacy Policy? Email us at support@framekeep.com.
Directory listings
Framekeep is referenced in photography directories and resource lists. Current listing and reviewer links are kept on the directory mentions page.