Ask after the private delivery is complete
Wait until the client has checked the finished gallery. A public review should never affect delivery, downloads, support, or a promised discount. Tell boudoir clients they can describe the studio without naming the session, and that skipping the review is fine.
Copy-and-edit review request template
Subject: A quick, optional favor
Hi [First name], would you be comfortable leaving a short review about working with the studio? You don't need to mention the type of session or share any personal details. A note about communication, privacy, comfort, or delivery is plenty. [Review link] Thank you for trusting me with your photos. [Studio name]
Replace the brackets and link straight to the review form. Cut any sentence that doesn't sound like you.
Offer privacy-safe prompts
Some clients want to write a review but don't know what they can say. Give them questions, not canned praise:
- Was communication clear before and after the session?
- Did the studio explain privacy and delivery clearly?
- Was the experience organized and respectful?
- What would you tell someone who feels nervous about booking?
Use one gentle follow-up
Send one reminder, then stop. Don't ask why the client stayed quiet.
Hi [First name], one quick reminder about the optional review link: [Review link]. You can keep the review general or skip it. Thank you either way.
Don't let automation ask too early
A fixed delay can fire while you still owe the client a corrected file, album design, print order, or answer about access. Use a delivery status instead of starting the clock on session day.
Send the request after the client confirms the finished files. If they report a problem, pause the request and fix the job first; don't make them receive a testimonial prompt while they wait for support.
- Check that the final gallery opens from the link in the delivery email.
- Resolve missing files before the review request enters the queue.
- Keep the review link out of payment reminders and gallery-closing notices.
- Cancel the follow-up when the client opts out or asks for no public contact.
Separate reviews from image-use consent
A review doesn't give the studio permission to publish session images, messages, names, or other personal details. Record portfolio permission separately. If you quote the review on your site, ask whether the client approves the wording and how they want the attribution to appear.
Fix the delivery before asking for praise
A polished email can't rescue a confusing gallery. The client should know how to get in, mark favorites, download finished files, and see when access ends.
Use the post-session email sequence for the messages. The boudoir gallery guide covers the gallery itself.
Related reading
Gallery resources
Set up the gallery before the next session.
Create a studio for branding, private proofs, client favorites, and final delivery.