Framekeep + Slack Integration

Slack is ideal for internal alerts because it keeps updates in a private workspace. With the Framekeep Slack integration, you can notify your team when proofs are ready, favorites are submitted, or finals are delivered.

The key advantage is privacy. Alerts can reference internal gallery IDs or project names instead of client names, and messages stay inside private channels. That means you get speed without sacrificing discretion.

Start with a simple set of alerts that match the client journey. If the alerts are helpful, expand to other milestones like reveal scheduling or payment confirmation.

Keep alerts short and link to internal tools rather than public gallery URLs.

• Proofs uploaded: notify the team and set a favorites deadline.
• Favorites received: create a retouching task automatically.
• Finals delivered: prompt a follow-up email sequence.
• Gallery expiring soon: remind the studio to send a renewal note.

Create a private channel dedicated to gallery delivery updates. Limit membership to the people who need to know, and avoid cross-posting in public channels.

If you need to reference a client, use a project nickname or internal code. This keeps sensitive details out of daily chat history while still giving your team enough context to act.

Connect Slack, choose your alert channel, and map the events you want to receive. Keep the first version simple so you can verify that alerts are accurate.

Once alerts are stable, document the workflow so every team member responds the same way. Consistency keeps clients confident in your delivery process.

A short setup checklist prevents privacy mistakes and keeps your alerts useful instead of noisy. Treat this like a mini launch plan so the integration starts clean.

If you ever change your delivery workflow, revisit these settings so your alerts stay aligned with how you actually work.

• Create a private Slack channel for delivery alerts only.
• Use internal gallery IDs instead of client names.
• Link to internal dashboards rather than public gallery URLs.
• Add a short action note so teammates know what to do next.

Once the core alerts are stable, you can expand into higher-impact workflows. For example, have Slack remind you when a gallery is close to expiring or when a client has not opened their proofs.

Keep the signal strong. It is better to have five useful alerts than thirty that people ignore.

Alerts are only useful when the team responds the same way. Define a simple playbook so everyone knows what each Slack alert means and what action to take next.

Document the expected response time and where to log updates. That keeps delivery consistent even when multiple people touch the same gallery.

• Write one sentence per alert that explains the next action.
• Assign a default owner for follow-ups and confirmations.
• Keep client details inside your CRM, not in chat.
• Review alert volume monthly and remove noisy triggers.

If an alert does not fire, check the integration connection and confirm that the event was triggered in Framekeep. Most issues come from expired tokens or misconfigured channels.

Keep a short troubleshooting checklist so the team can resolve issues quickly without escalating every time.